www.willpound.com (“we”) promises to protect and respect any personal data you share with us, or that we get from other organisations.
We are certified which means we have the robust processes in place to keep your data 100% safe and secure.
This privacy statement tells you about the type of data we collect and how we use it.
We operate an ‘opt in only’ communication policy for marketing materials. This means we only send out marketing materials to people that have explicitly stated they would like some either by email or post.
You can email will@willpound.com to ask about the data we hold on you, make changes or ask us to stop using it.
How we collect data from you
You may give us your information to download one of our resources from our website, sign up to our blog or mailing list. During that first point of contact you will be asked if you want to opt in to our marketing communications database too so you can receive relevant marketing materials and updates.
A follow up email will always be sent to confirm your subscription and you can opt out at any time.
When we meet at events, you may give us your business card so we can contact you with relevant information in the future. We will always send you a post event email that asks you to confirm you are happy to receive marketing materials from Will Pound. If we don’t get the confirmation you will not be added to our database.
We will hold your data for as long as you are interacting with the content we are sending you. If you stop interacting or request to be removed, you will remain on our database indefinitely on a suppression list so we know never to contact you in the future.
If you buy a ticket for a gig, the event organisers may share your contact details with us if you have given them permission to do so.
Like most websites, we use “cookies” to help us make our site – and the way you use it – better. When you visit our site for the first time you will be informed of our use of cookies before you continue to browse.
Cookies are small files that downloaded to your PC or other device when you visit our site. They make interacting with a website faster and easier – for example by automatically filling your name and address in text fields. There are more details in our Cookie Policy.
In addition, the type of device you’re using to access our website and the operating system you’re using may come directly from your device if it is set up to do so.
We use cookies to enhance the online experience of our visitors. We also use them to understand how our website is being used, to inform the content we write and to enable us to make improvements to our website and services.
You have the right to choose whether you want to accept these cookies. By default, your browser will accept cookies – this can be changed by amending the controls on your browser to reflect your cookie preferences. Please note, disabling cookies may prevent you from using the full range of services available on this website.
Our website uses tracking software to monitor our visitors to understand how they use it. We use software provided by Google Analytics, which use cookies to track visitor usage. This software will save a cookie to your computer’s hard drive to track and monitor your engagement and use of the website, and to help identify you on future visits. It will not store, save or collect personal information.
The personal data we collect
The type and quantity of information we collect and how we use it depends on why you are providing it.
If you contact us through our website forms, mailing list we will usually collect:
We will mainly use your data to:
• Ensure we know how you prefer to be contacted
• Send you direct marketing
With your consent, either given to us direct or through our data provider, we will send you direct mail or an email to update you on future projects and events.
If you wish to opt out of our communications you can contact us on will@willpound.com
We do not sell or share personal details to third parties for the purposes of marketing.
How we keep your data safe and who has access
Data security is of great importance to www.willpound.com and to protect your data we have suitable physical, electronic and managerial procedures in place to safeguard and secure data collected online. We comply with and have been certified for internal security standard ISO/IEC 27001 (Information Security Management Systems: Requirements).
There are appropriate technical controls in place to protect your personal details. For example, our network is protected and routinely monitored.
We use external companies to collect or process personal data on our behalf and we do comprehensive checks on these companies before we work with them. We put a contract in place that sets out our expectations and requirements, especially around the way they manage the personal data they have collected or have access to.
Some of our suppliers run their operations outside the European Economic Area (EEA), the 27 member states of the EU plus Iceland, Lichtenstein and Norway. Although they may not be subject to same data protection laws as companies based in the UK, we will take steps to make sure they provide an adequate level of protection in accordance with UK data protection law. By submitting your personal information to us you agree to this transfer, storing or processing at a location outside the EEA.
We may need to disclose your details if required to the police, regulatory bodies or legal advisers.
We will only ever share your data in other circumstances if we have your explicit and informed consent.
You have a right to ask us to stop processing your personal data by contacting us at will@willpound.com
You have a right to ask for a copy of the information we hold about you. If there are any discrepancies in the information we provide, please let us know and we will correct them.
If you want to access your information, send a description of the information you want to see and proof of your identity by email will@willpound.com
If you have any questions please send these to will@willpound.com
We may change this Privacy Policy from time to time. If we make any significant changes in the way we treat your personal information we will make this clear on the Website or by contacting you directly.
If you have any questions, comments or suggestions, please let us know by contacting email will@willpound.com